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Privacy Policy

How we collect, use, and protect your information

Last updated: January 2026

At Trench Coat Australia ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trench-coat.com.au (the "Site").

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Communicate with us via email

This information may include your name, email address, and any other details you choose to share in your communications with us.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Date and time of visits

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Send you newsletters and marketing communications (with your consent)
  • Analyse website usage to improve our content and user experience
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Site.

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect your ability to use some features of our Site.

Third-Party Services

Amazon Associates Programme

Trench Coat Australia is a participant in the Amazon Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon links on our Site and make a purchase, we may receive a commission at no additional cost to you.

Amazon may collect information about your browsing and purchasing activity. Please review Amazon's Privacy Policy for details on their data practices.

Analytics Services

We may use third-party analytics services (such as Google Analytics) to help analyse how visitors use our Site. These services collect information about your use of the Site and help us improve our content and services.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our Site and providing services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian Privacy Principles and applicable privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Trench Coat Australia
Email: privacy@trench-coat.com.au
Website: Contact Form

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